Frequently Asked Questions

Here are some common questions and their answers to help you.

I help with everyday technology tasks like setting up devices, cleaning up email and files, transferring photos, editing documents, organizing your digital life, and learning how to use tools like Zoom, ChatGPT, or password managers. I also specialize in patient tech coaching for beginners and seniors.

I work with individuals of all ages, especially those who feel overwhelmed by technology. Many of my clients are seniors, caregivers, freelancers, or small business owners who want clear, one-on-one guidance without the tech jargon.

Yes! I offer both remote sessions via Zoom or TeamViewer and in-person support for clients in the Charlottesville, VA area. We can decide what’s easiest and most comfortable for you.

My rate is $25 per hour for tech support and coaching. There’s no minimum—just pay for the time you need.

Not at all. In fact, many of my clients come to me because they feel unsure or out of practice. I’ll walk you through each step, answer your questions with patience, and make sure you feel more confident by the end of each session.

Yes—I can show you how to spot suspicious emails, avoid phishing links, block unwanted contacts, and adjust your privacy settings for safer browsing and communication.

Yes! You can book one-time sessions or schedule regular check-ins—weekly, monthly, or as needed. I’ll work with you at your pace and keep things easy to understand.

Got more questions?

We understand you might have questions. This section aims to clarify common inquiries about our services. If you need more information, feel free to reach out.

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